Privacy Policy

Effective Date: 1st January, 2025

At LuminozBD, we value the privacy of our users and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services. By using LuminozBD services, you agree to the terms of this Privacy Policy.

Information We Collect
We collect both personal and non-personal information when you interact with us. This may include:

• • Personal Information: Name, email address, phone number, billing address, payment information, and any other data you provide through forms or communication.
  • Non-Personal Information: Browsing data, IP addresses, cookies, and analytics information.

How We Use Your Information
We use the information we collect for the following purposes:

• • To provide, maintain, and improve our services
  • To process transactions and manage accounts
  • To communicate with you regarding services, updates, and promotions
  • To monitor and analyze trends, usage, and user interactions
  • To comply with legal obligations

Data Sharing and Disclosure
We do not share your personal information with third parties, except in the following cases:

• • With service providers who assist us in operating our services (e.g., payment processors, hosting services)
  • To comply with legal requirements or respond to lawful requests by public authorities
  • In the event of a business transaction such as a merger or acquisition

Data Security
We implement a range of security measures to protect your personal data, including encryption, secure storage, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve the functionality of our services. You can manage or disable cookies through your browser settings.

Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• • The right to access or update your information
  • The right to request the deletion of your data
  • The right to object to certain processing activities

To exercise your rights, please contact us using the information provided below.

Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to request its deletion.

Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your information.